At Rug World Sydney, we are dedicated to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or make a purchase.
Information We Collect
Personal Information:
When you make a purchase, create an account, or subscribe to our newsletter, we may collect personal information such as your name, email address, phone number, billing and shipping address, and payment details.
Non-Personal Information:
We may also collect non-personal information, such as your browser type, operating system, IP address, and browsing behavior on our website. This helps us improve our website and services.
How We Use Your Information
To Process Orders:
We use your personal information to process and fulfill your orders, including sending order confirmations, shipping notifications, and managing returns or exchanges.
To Communicate with You:
We may use your contact information to respond to inquiries, provide customer support, and send updates about your order or our services.
To Improve Our Services:
Non-personal information helps us analyze website traffic and usage patterns, which enables us to enhance our website’s functionality and user experience.
Marketing and Promotions:
With your consent, we may send promotional emails about new products, special offers, or other information we think may interest you. You can opt-out of receiving these emails at any time.
How We Protect Your Information
Security Measures:
We implement various security measures to protect your personal information, including secure servers, encryption, and regular security assessments to prevent unauthorized access, disclosure, or alteration of your data.
Third-Party Services:
We may use third-party services to assist with payment processing, shipping orders, or providing marketing support. These third parties have access to your personal information only to perform these tasks on our behalf and are required to protect your information.
Your Rights
Access and Correction:
You have the right to access and correct any personal information we hold about you. If you need to update your information, please contact us.
Opt-Out:
You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.
Changes to This Policy
Rug World Sydney reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us.
Thank you for choosing Rug World Sydney. We value your trust and are committed to protecting your privacy.
